Our Return Policy
At NorthBound, we stand behind everything we sell. If you're not completely satisfied with your purchase, we offer a 30-day return window from the date of delivery. Items must be unused, in their original condition, and in original packaging to qualify for a return.
How to Start a Return
To initiate a return, simply reach out to our team and we'll walk you through the process. Once we receive and inspect your item, refunds are typically processed within 5–7 business days back to your original payment method.
Shipping
We ship to all 50 states and work hard to get your order out the door as quickly as possible. Orders are typically processed within 1–2 business days. Once shipped, you'll receive a tracking number so you can follow your package every step of the way.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us right away. We'll make it right — no hassle, no runaround.
Have questions? Don't hesitate to reach out to our team. We're here to help.